Privacy Policy

๐Ÿ” Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes how NioPetShop (โ€œweโ€, โ€œusโ€, or โ€œourโ€) collects, uses, and discloses your personal information when you visit or make a purchase from niopetshop.com.

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1.

Personal Information We Collect

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When you visit our website, we may collect the following information:

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  • Your name, email, shipping and billing address

  • Your phone number

  • Payment details (via third-party secure processor)

  • IP address, browser type, time zone, and cookies

  • Order history and browsing behavior

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We collect this information via:

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  • Checkout process

  • Newsletter signup

  • Contact form

  • Cookies and analytics tools

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2.

How We Use Your Information

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We use the collected data to:

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  • Process and fulfill your orders

  • Communicate with you

  • Provide customer support

  • Send shipping updates and promotions

  • Screen for fraud and protect our store

  • Improve and optimize our website

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3.

Sharing Your Information

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We do not sell or rent your personal information.


We only share your data with:

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  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping partners (e.g., 4PX, USPS)

  • Analytics services (e.g., Google Analytics)

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These third parties are under strict confidentiality agreements.

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Cookies

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We use cookies to:

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  • Keep items in your cart

  • Understand how you use our site

  • Improve your shopping experience

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You can disable cookies in your browser settings.

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5.

Data Retention

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We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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6.

Your Rights

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If you are a resident of certain jurisdictions (e.g., EU, California), you have rights to:

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  • Access, correct or delete your personal data

  • Withdraw consent to marketing at any time

  • Request data portability

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Please email us at service@niopetshop.com to submit your request.

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7.

Security

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We implement security measures to protect your personal data, including SSL encryption and limited access to sensitive information.

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8.

Childrenโ€™s Privacy

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We do not knowingly collect data from children under 13. If you are a parent and believe your child has provided personal data, please contact us for deletion.

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9.

Changes to This Policy

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We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

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10.

Contact Us

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If you have questions about this Privacy Policy, you can contact us at:

๐Ÿ“ง service@niopetshop.com

๐Ÿ“ฑ +1 (971) 468โ€‘5804 (SMS only)

Last updated on January 1, 2025.